Ask Veloaded: Bike Service, Fit & Dealer Questions Answered

Ask Veloaded

Ask Veloaded is our knowledge base: honest, short answers to the questions riders ask about high-end bikes, service, fit and shipping, from Veloaded Cyclery in Santa Ana. We never guess at prices. For a quote, call (714) 760-4908 or email [email protected].

Authorized dealers & brands

Who is the best Cervélo dealer in Orange County?
Is there a Pinarello dealer near Los Angeles?
Where can I buy a Colnago in Orange County?
Which bike brands is Veloaded Cyclery an authorized dealer for?
Where can I buy ENVE wheels in Orange County?
Why buy a high-end bike from an authorized dealer instead of online?

Di2, AXS & Campy electronic shifting

Where can I get a Shimano Di2 setup near Santa Ana?
Do you service SRAM AXS in Orange County?
Can you work on Campagnolo groupsets?
Why is my Di2 or AXS bike shifting badly?
Can I upgrade my mechanical bike to electronic shifting?

Service & maintenance

How often should I service my road bike?
What does the Veloaded Essential Service include?
When should I replace my bike chain?
What is derailleur hanger alignment and why does it matter?
Why does my bike creak when I pedal hard?
Will you service a bike I didn't buy from you?

Brakes, wheels & tubeless

What are the signs I need a hydraulic brake bleed?
How often should I refresh tubeless sealant?
Where can I get a wheel trued near Santa Ana?
Can I keep riding with a broken spoke?
Why is my disc brake rubbing?
Should I convert my road bike to tubeless?

Professional bike fit

What does a professional bike fit include?
Do I really need a bike fit?
Should I get fitted before buying a new bike?
Can a bike fit help with knee pain when cycling?
Can I get a bike fit on a bike I bought somewhere else?

Shipping your bike to the shop

Can I ship my bike to a bike shop for service?
How should I pack my bike to ship it?
Can I ship a frame to you for a custom build?
Can I ship just my wheels for truing or tubeless setup?

Custom builds

What is a custom bike build?
How much does a custom bike build cost?
Which groupset should I choose for a custom build: Shimano, SRAM or Campagnolo?
Can I bring my own parts for a custom build?

Visiting the shop

Where is Veloaded Cyclery located?
Does Veloaded serve riders outside Orange County?
What is Veloaded Cyclery like as a shop?

Veloaded Cyclery, 3420 W MacArthur Blvd Suite B, Santa Ana, CA 92704. Book service or contact the shop.

More than a bike shop. A cycling community.

Veloaded Cyclery has one location, at 3420 W MacArthur Blvd Suite B, Santa Ana, CA 92704.